SDCAS: Experiments
Problem
As a London-based organisation, most of the crises we see are related to destitution, homelessness and housing needs. We see these issues affecting people at all stages of the asylum process; individuals and families evicted from the local Initial Accommodation centre; with No Recourse to Public Funds following asylum claim refusals; and people arriving to London from other areas with nowhere to stay.

The options available for people experiencing these crises are very limited and unsatisfactory. The complex needs of the community and demand for our services outweigh the capacity of our small, part-time team. Currently these issues are dealt with at our three generalist support drop-in's alongside the many other issues people attend for help with.
Experiment 1
We have analysed how we currently deal with urgent destitution cases through a full-scale review involving clients, volunteers, staff and partner organisations. We want to trial a new role within the service with a remit to implement a planned, consistent, whole-organisation approach to prioritise preventing and de-escalating destitution cases across our three drop-in sites.
Impact
To be seen
Experiment 2
We are systematically reviewing the training that we give to our volunteers to ensure that the advice is totally consistent and up to date. Additional training needs to focus on assessing clients' needs and identifying risk of future destitution and homelessness at an early stage, strategies for putting support in place to prevent crises from occurring and de-escalate issues from intensifying.
Impact
To be seen
Experiment 3
We recognise we need to address the issue of limited housing options for our clients. We plan to explore ideas around refugee hosting and whether it is possible to create a pathway from volunteer hosting to paid lodging.
Impact
To be seen